No matter how stylish and appealing you try to make a franchise café or restaurant look or sound on their website, if you can’t deliver decent quality goods, even if it is just scones, jam and cream, then how can you expect repeat customers? It’s one of my pet hates of eating in shopping malls – almost every eatery is a franchise. Located on Level One at Westfield Shopping Mall in Burwood, The Coffee Emporium is one of a few choices I find for scones. I’m sorry to say but these are some of the worst scones I have ever had. Dry and basically stale, they arrive cut in half and spruced up with a sprinkle of icing sugar. The half of scone I manage to eat leaves a bad taste in my mouth, which is often associated with scones that are baked to sit for days on end in a cake cabinet and taste like it’s made from a packet mix. The jam is average and the sweet faux cream is from a can. The whole lot tastes sickly sweet and synthetic. If you insist on giving them a try yourself, other Coffee Emporium franchises are located in Westfield and other shopping malls in Sydney, Wollongong and Melbourne.
Tea: The usual variety of teas. Listed on the menu as plunger tea, but when it arrives it is actually loose-leaf tea in a teapot.
Overall: A typical franchise serving up a lousy Devonshire Tea.
Location: Level 1 Westfield Burwood, 100 Burwood Rd, Burwood NSW 2134 Ph: 02 8084 0946
Reviewed March, 2015